How not to handle Kickstarter

Chris Norwood over at GamerChris has a detailed takedown of a project he recently supported via Kickstarter.  The details are in his post, but it sounds like the company in question made two bad decisions - first, they sold copies of the game to random convention attendees before sending them to their Kickstarter supporters, and second, they included materials that were supposedly "exclusive" to Kickstarter supporters in every game of their initial 5,000 game print run.

The game got funded, and a 5,000 print run is terrific, especially if it sells out, but I'm betting their next Kickstarter project (running now) might not draw too much support from those who, like Chris, feel justifiably betrayed.  Part of the fun of supporting something on Kickstarter is being in at the beginning and feeling like you're doing something special; Chris' post is a great warning that the perks, though usually minor, are still really important to those who've done you the great favor of supporting you.  He's got some good advice for others who go this route, too.  Something to keep in mind if I try a Kickstarter-funded project in the future.